Attachment Manager Overview

📎 Attachment Manager for Jira Cloud

Folders, checklists and virus scanning for Jira issue attachments. Organize files into nested folders right on the issue, require the right documents before an issue can move on, and scan every upload with VirusTotal.

🚀 New here?

Getting Started: install and set up in about 5 minutes.

Installation

📘 Learn the features

User Guide: one page per feature, for end users and admins.

What is Attachment Manager?

See it in action

Features

Guide

What it covers

Edition

Guide

What it covers

Edition

📎 Attachment Manager Panel

Nested folders, drag & drop, search and filters, list and grid views, high-resolution previews, bulk actions

STANDARD

🗂️ Folder Templates

Default folder structure per issue type

STANDARD

📁 Attachment Checklist

Required and optional attachment items with progress tracking

STANDARD

🛎️ Portal Checklist (JSM)

Customers upload required files from the help center

STANDARD

🚦 Workflow Condition & Validator

Block transitions until the checklist is complete

ADVANCED

🛡️ VirusTotal Scanning

Scan every upload with live progress; warn & flag or auto-delete threats

ADVANCED

Attachment Manager panel in list view
The Attachment Manager panel on a Jira Service Management incident.

What's new

Latest release: version 11.2.0 (Jul 23, 2026). It adds the Portal Checklist for Jira Service Management customers and live scan progress, on top of version 10.0.0's fully redesigned panel, VirusTotal scanning and the new settings and home pages. See the release notes for details.

Get Attachment Manager on the Atlassian Marketplace →